Our Services
Tele-interviewing

Take tele-underwriting: we have always been strong advocates of this form of information-gathering. We have co-authored the world’s only two published guides to the subject, and we coined the terms ‘big T’ and ‘little t’. We understand:

 

  • For which cases tele-underwriting scores most

  • The type of interview required

  • What makes a good interviewer

  • What makes a good script

  • What makes a good tele-interview, including the importance of conversation management

  • What underwriters should do with the outcomes…

 

… and much more.

To learn more, click here.