Our Company
Partners
We have a small number of strategic partners with whom we work when projects require skills and experience additional to our own. These partnerships enable us to offer clients very powerful propositions combining process improvement and innovation within the compass of cutting-edge end-to-end risk management.
Indutech helps companies gain competitive advantage through innovative change. Working with its clients, Indutech conceives, tests, implements and refines ideas for dramatic improvements in business performance and potential.
It has in its armoury a combination of software tools, best practice roadmaps and highly qualified and experienced business engineers who come from a variety of disciplines including engineering, computer science, operations research and business management, enabling assessment of innovation challenges from different perspectives. It also has its unique Innovation Capability Audit. Click for more information.
Karin Lloyd is a claims specialist with a reputation for innovative thinking, technical excellence and the ability to apply her skills with common sense in a commercial environment. She has run her own successful consultancy since August 2006, prior to which she was a senior member of Swiss Re’s global underwriting and claims team.
Karin has a flair for innovation and is passionate about improving the customer experience at the same time as improving risk management. Adding her skills and experience to our own makes SelectX a powerful force. Click for more information.
Hank George is North America’s best-known life insurance underwriter. With a long career starting at North Western Mutual where he was lay medical director, Hank is the founder and principal of Hank George Inc, which specialises in providing information resources for life companies and their underwriters, notably Continuing Education and Initial Education. His passion for his profession and his concern for the industry are evident in his many articles. He has a uniquely encyclopaedic knowledge of insurance medicine and was founding editor of On The Risk.
SelectX has worked with Hank on a number of projects over the years, including our original guide to tele-underwriting, and he is our primary window on the North American scene. Click for more information.
Sermos is a consultancy that helps organisations improve how they deal with customers during telephone and face-to-face interaction. Sermos uses the principles of conversation management as an ethical and effective basis for best-practice interviewing, incorporating highly developed soft skills allied with a systematic, structured and sustainable process.
The company was founded by Stephen Dalton, whose experience in developing and applying interviewing techniques is second to none. Click for more information.
