Underwriting manuals: strategic dilemmas (part 1)

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Here we consider some of the strategic dilemmas faced by those companies who produce and maintain underwriting manuals. Manuals have been around for many years, first as paper manuals, then on floppy disk and CD, although now almost all are on-line. But where do they go from here? The creators of these reference tools (often reinsurance companies) face a number of dilemmas in terms of where they take them next. What is important is to have a well considered and documented strategy for the manual that fits not only with the underwriting strategy but corporate strategy too. Important questions to…

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