Underwriting manuals: strategic dilemmas (part 4)

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In 2009 we wrote three articles on developing and maintaining underwriting manuals (a subject SelectX is close to given our experience of creating and maintaining a number of manuals over the years). Time, then, to look at some current issues. Keeping the manual up to date A manual is not a ‘launch and leave’ project and can quickly become out of step with changes in the wider environment such as: Legislative changes (for example the forthcoming restrictions in Europe on gender in risk pricing) Product changes such as improvements to critical illness definitions; because these usually widen the cover being…

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